We are a family owned online (DROP-SHIPPING) business and pride ourselves in putting our customers first. We strive to provide quality products with factory warrantees. ALL WARRANTIES ARE HELD BY THE ORIGINAL FACTORIES AND ARE SUBJECT TO THEIR RULES.As we deal with many FACTORIES, all faulty item must be returned by the customer from wherever they bought it from. With on-line stores the item must be returned to the factory by the client.
Welcome to Alloutdoorandhome. We provide an on-line service subject to notices, terms and conditions as set out below. By accessing, browsing, or shopping on this website, you agree to all the terms and conditions in this agreement. Please read them carefully.
Any person (other than or including yourself) who receives the Products at the delivery address is presumed to be authorised to accept delivery of the product or (on your behalf.) By signing the relevant delivery documents that the goods were accepted in order, the Risk of the Product recieved shall pass to the receiver and alloutdoorandhome will not be liable for any costs or damages. (Please check your item thoroughly when delivered by couriers and should there be any damage on the packaging, please note the damages. You have the right to refuse a damaged item from the relevant courier.)
Our main objective is to give excellent service to every customer as well as superior quality products at competitive prices. All our gas products are LPGas approved and certified. We also have a facebook link to our business page where reviews on our service and products are available for perusal. We work hand in hand with our couriers to make sure that your purchases are received asap.
ALLOUTDOORANDHOME Online STORE offers COURIER THROUGH AN INDEPENDENT COURIER COMPANY to any South African residential or business address, excluding PO Boxes and out-lying areas. Our Standard delivery period is 3-5 working days. On occasion, due to delays outside of our control, deliveries may take longer. We unfortunately have no control over the delivery and thus, we will provide our customers with tracking numbers to oversee their delivery. WE will not under any circumstance tolerate abuse FROM customers.
When a consumer can return goods under the CPA generally speaking
Regulation prohibits the return of those goods to a supplier once they have been supplied to a consumer (for reasons of public health ), or after having been supplied to a consumer, the goods have been partially or entirely disassembled, altered, added or combined with other goods or property. N.B Please keep original packaging as the factories will not accept items if not win original packaging.
GAS STOVES/GAS GEYSERS
ALL GAS STOVES OR GEYSERS PURCHASED FROM ALLOUTDOORANDHOME MUST BE INSTALLED BY A REGISTERED COC INSTALLER TO RECIEVE THERE COC CERTIFICATE AND THEREFORE MAINTAIN THEIR FACTORY WARRANTY.
Warranty term: From the date of purchase. This warranty covers manufacturing defects on the watch itself (movement, case, sapphire). Other parts than the above are not covered by this warranty. To have replacement covered under this warranty performed,
Note that repair/replacements will be charged in the following cases, even during the warranty term.
– Failure or damage caused by improper use or carelessness (knocks, dents, crushing, broken crystal, etc.)
– Failure or damage caused by unjustifiable repair or modification
– Failure or damage caused by fire or water, or a natural disaster such as for example an earthquake
– Esthetical changes that occur during normal wear and tear and aging (minor scratches, etc.; on the case and/or sapphire, alteration of the colour on the wristband and the peeling of the plating)
– Battery replacement will be charged even during the warranty term.
The case, dial, hands, sapphire, watchband or other parts thereof may be replaced with substitutes if the originals are not available.
This warranty warrants that you can receive free replacement in accordance with the terms set forth herein and within the specified term, and shall not restrict any lawful right of the Customer.
While we strive to provide accurate product and pricing information, unintentional pricing or typographical errors may occur. We reserve the right to correct any errors, inaccuracies or omissions and to change or update information (including, without limitation, images, information related to text, pricing, availability, product descriptions and package contents) at any time without notice (including after you submitted your order and confirmation was received). In the event that an item is listed at an incorrect price or with incorrect information, we shall have the right, in its sole discretion, to refuse and cancel any orders. Cancelled orders already paid for will be refunded to you in full.
BUILT IN FIRE PLACES AND BRAAI WARRANTIES:
AS A DROP-SHIP COMPANY WE WORK HAND -IN-HAND WITH 0UR SUPPLIER. WE ENSURE THAT THE ITEM IS COLLECTED BY OUR RELEVANT COURIER AND DELIVERED TO THE NEW OWNER IN GOOD TIME. (WITH A NUMBER OF OUR SUPPLIERS WE HAVE A DIRECT LINE TO THE HEAD OF SALES/DISPATCH MANAGER TO ENSURE EXCELLENT SERVICE AND NO MISCOMMUNICATION IF WE HAVE DIFFICULT CLIENTS.
THE SPECIFIED PERIOD OF THIS WARRANTY IS FROM THE DATE OF PURCHASE SUBJECT THE CONDITIONS OF THE SUPPLIER. FOR ANY WARRANTY WORK, THE APPLIANCE MUST BE DELIVERED/RETURNED TO THE SUPPLIER SERVICE DEPARTMENT. FREIGHT CHARGES BOTH WAYS ARE THE RESPONSIBILITY BY THE OWNER. ALL REFUNDS ARE SUBJECT TO THE CONDITIONS OF THE SUPPLIER.
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